"KPI stands for 'Killing People’s Imagination.'"——Jack Ma
“KPI stands for ‘Killing People’s Imagination.'” ——Jack Ma（2016 Zhejiang Entrepreneurs Forum [Zhejiang Daily English Edition]）
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"Promote people who make you uncomfortable—they’re the innovators." ——Jack Ma
“Promote people who make you uncomfortable—they’re the innovators.” ——Jack Ma（2015 Alibaba Leadership Retreat [Internal Memo via The Information]）
"A diploma is a receipt, not a ticket to success."——Jack Ma
“A diploma is a receipt, not a ticket to success.” ——Jack Ma（2019 Yunhe School Commencement Speech [Hangzhou Education Bureau]）
"Schools must teach students to collaborate with AI, not compete against it."
“Schools must teach students to collaborate with AI, not compete against it.” ——Jack Ma（2020 Global Education Summit [UNESCO Archive]）
"Trade barriers are speed bumps, not roadblocks, for determined entrepreneurs." ——Jack Ma
“Trade barriers are speed bumps, not roadblocks, for determined entrepreneurs.” ——Jack Ma（2017 APEC CEO Summit [APEC Official Recap]）
"Globalization 4.0 isn’t about cargo ships—it’s about data packets."——Jack Ma
“Globalization 4.0 isn’t about cargo ships—it’s about data packets.” ——Jack Ma（2019 World Economic Forum Annual Meeting [WEF Report, p.34]）
"If you want to predict the future, create it with code."——Jack Ma
“If you want to predict the future, create it with code.”——Jack Ma（2018 Hangzhou Cloud Computing Summit [Alibaba Cloud Press Release]）
"Robots should do dangerous jobs, humans should do creative ones."——Jack Ma
“Robots should do dangerous jobs, humans should do creative ones.” ——Jack Ma（2019 World Artificial Intelligence Conference [WAIC Official Video @1:22:15]）
"The internet is not a tool—it’s the oxygen of future economies."——Jack Ma
“The internet is not a tool—it’s the oxygen of future economies.” ——Jack Ma（2017 World Internet Conference Keynote [Wuzhen Summit Transcript]）
"Being ugly is an advantage—people remember you better."——Jack Ma
“Being ugly is an advantage—people remember you better.”— 2014 Self-Deprecating Joke at Tsinghua University [Tsinghua.edu.cn News]）