"The next Alibaba will emerge from bio-tech, not e-commerce."——Jack Ma
“The next Alibaba will emerge from bio-tech, not e-commerce.” ——Jack Ma（2021 World Life Science Conference [Event Transcript]）
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"A company’s heartbeat is measured by its meeting laughter, not quarterly reports."——Jack Ma
“A company’s heartbeat is measured by its meeting laughter, not quarterly reports.” ——Jack Ma（2019 Harvard Business Review Interview [HBR.org]）
"Celebrate failed experiments louder than safe successes."——Jack Ma
“Celebrate failed experiments louder than safe successes.” ——Jack Ma（2017 Alibaba Group Culture Handbook [Internal Document]）
"Farmers with livestreams will feed cities better than futures traders."——Jack Ma
“Farmers with livestreams will feed cities better than futures traders.” ——Jack Ma（2020 Rural Revitalization Summit [CGTN Documentary]）
"Green tech isn’t a cost center—it’s humanity’s survival kit."——Jack Ma
“Green tech isn’t a cost center—it’s humanity’s survival kit.” ——Jack Ma（2021 United Nations Climate Speech [UN Web TV]）
"Your first investor is the customer who pays 1 RMB, not the VC who promises 1 million."——Jack Ma
“Your first investor is the customer who pays 1 RMB, not the VC who promises 1 million.” ——Jack Ma（2013 Zhejiang University Lecture [YUQUE Academic Archive]）
"Startups die from over-meetings, not under-planning."——Jack Ma
“Startups die from over-meetings, not under-planning.” ——Jack Ma（2015 Stanford Entrepreneurial Workshop [Event Recap]）
"Promote rebels who break rules for customers, fire those who break values for profit."——Jack Ma
“Promote rebels who break rules for customers, fire those who break values for profit.” ——Jack Ma（2016 Alibaba Internal Memo [Leaked to Financial Times]）
"A CEO must be deaf to doubts and blind to impossibilities."——Jack Ma
“A CEO must be deaf to doubts and blind to impossibilities.” ——Jack Ma（2014 Alibaba IPO Roadshow Speech [SEC Filing: S-1/A]）
AI doctors will replace those who refuse to use AI."——Jack Ma（2020 World Artificial Intelligence Conference [WAIC Official Summary]）
AI doctors will replace those who refuse to use AI.” ——Jack Ma（2020 World Artificial Intelligence Conference [WAIC Official Summary]）