“Promote the troublemakers who challenge your strategy—they’re your immune system.” ——Jack Ma（2019 Alibaba Management Retreat Leaked via The Information, 2020）
“If your business plan survives coffee stains and torn pages, it might survive the market.” ——Jack Ma（2018 Zhejiang Entrepreneurs Annual Meet Zhejiang Daily English Edition）
“A startup’s first hire should be a ‘Chief Paranoia Officer’—someone who questions everything.” ——Jack Ma（2021 Global Entrepreneurship Congress GEC Video Archive @18:45）
“Algorithms must serve humanity’s conscience, not override it.” ——Jack Ma（2022 UNESCO Global AI Ethics Review Panel UNESCO Document AI/ETH/2022/5）
“The next industrial revolution will reward those who automate empathy, not just efficiency.” ——Jack Ma（2023 World AI Conference for Social Good WAICSG Official Statement）
“A student’s worst crime isn’t failing exams—it’s fearing to fail.” ——Jack Ma（ 2019 Yunhe School Commencement Speech Hangzhou Education Bureau）
“Teach children to ask ‘why not?’—schools that kill curiosity kill the future.”——Jack Ma（2020 Global Education Meeting GEM 2020 Final Declaration）
“The Silk Road of the 21st century runs through fiber optic cables.” ——Jack Ma（2021 Belt and Road Digital Economy Forum Xinhua Report）
“Global trade will be redefined by 16-year-olds with smartphones, not diplomats.” ——Jack Ma（2022 WTO E-commerce Negotiations WTO Doc. JOB/GC/245）
“A leader’s greatest skill? Turning enemies into teachers.” ——Jack Ma（2020 Harvard Business School Case Study HBS Case N9-122-001, p.14）
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