Culture Page 24

“AI won’t replace teachers, but teachers using AI will replace those who don’t.” ——Jack Ma(2019 Artificial Intelligence Conference)

“Data is the new oil, but oil needs refining.” ——Jack Ma(2017 Hangzhou Cloud Computing Summit)

“Let tigers hunt, don’t ask rabbits to roar.” (Team role allocation) ——Jack Ma(2015 Leadership Forum)

“KPI turns geniuses into clerks.” (Critique of rigid metrics) ——Jack Ma(2019 Davos Panel)

“If your team hates you, you’re arrogant. If they love you, you’re weak. Aim for respect.” ——Jack Ma(2018 Internal Management Speech)

“Fire the ‘always busy’ people; hire the ‘always curious’ ones.” ——Jack Ma(Attributed to Alibaba HR Policy)

“A leader’s job is to make more leaders, not followers.” ——Jack Ma(2017 Clinton Global Initiative)

“Your first competitor is yesterday’s success.” ——Jack Ma(2016 Zhejiang Entrepreneurs Summit)

“Startups die from indigestion, not starvation.” (Overexpansion warning) ——Jack Ma(2014 Alibaba IPO Roadshow)

“A true entrepreneur doesn’t complain; they fix.” ——Jack Ma(Jack Ma: 100 Lessons (Compilation))