"Robots should do dangerous jobs, humans should do creative ones."——Jack Ma
“Robots should do dangerous jobs, humans should do creative ones.” ——Jack Ma（2019 World Artificial Intelligence Conference [WAIC Official Video @1:22:15]）
Culture Page 15
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"The internet is not a tool—it’s the oxygen of future economies."——Jack Ma
“The internet is not a tool—it’s the oxygen of future economies.” ——Jack Ma（2017 World Internet Conference Keynote [Wuzhen Summit Transcript]）
"Being ugly is an advantage—people remember you better."——Jack Ma
“Being ugly is an advantage—people remember you better.”— 2014 Self-Deprecating Joke at Tsinghua University [Tsinghua.edu.cn News]）
"996 work schedule is a shortcut to success—and a highway to burnout."——Jack Ma
“996 work schedule is a shortcut to success—and a highway to burnout.” ——Jack Ma（2019 Internal Controversial Remark [Leaked via South China Morning Post]）
"Retirement means graduating from business school to kindergarten of philanthropy."——Jack Ma
“Retirement means graduating from business school to kindergarten of philanthropy.” ——Jack Ma（2020 Retirement Announcement [Alibaba Group Newsroom]）
"My only MBA: Making Bold Adjustments."——Jack Ma
“My only MBA: Making Bold Adjustments.” ——Jack Ma（2015 Interview with Charlie Rose [CharlieRose.com]）
"In 20 years, 80% of healthcare will happen before you get sick."——Jack Ma
“In 20 years, 80% of healthcare will happen before you get sick.”——Jack Ma（2020 Covid-19 Reflection Speech [Caixin Global Report]）
"The next Alibaba will emerge from bio-tech, not e-commerce."——Jack Ma
“The next Alibaba will emerge from bio-tech, not e-commerce.” ——Jack Ma（2021 World Life Science Conference [Event Transcript]）
"A company’s heartbeat is measured by its meeting laughter, not quarterly reports."——Jack Ma
“A company’s heartbeat is measured by its meeting laughter, not quarterly reports.” ——Jack Ma（2019 Harvard Business Review Interview [HBR.org]）
"Celebrate failed experiments louder than safe successes."——Jack Ma
“Celebrate failed experiments louder than safe successes.” ——Jack Ma（2017 Alibaba Group Culture Handbook [Internal Document]）