"Startups fail when they hire consultants before customers."——Jack Ma
“Startups fail when they hire consultants before customers.”——Jack Ma（2014 Stanford Startup Garage Lecture [University Archive]）
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"Sustainability reports are useless unless they’re shorter than 10 pages." ——Jack Ma
“Sustainability reports are useless unless they’re shorter than 10 pages.” ——Jack Ma（2020 Green Business Conference [Reuters Coverage]）
"Green energy will be cheaper than coal—not because of policy, but because of profit."——Jack Ma
“Green energy will be cheaper than coal—not because of policy, but because of profit.” ——Jack Ma（2021 Climate Ambition Summit [UNFCCC Statement]）
"KPI stands for 'Killing People’s Imagination.'"——Jack Ma
“KPI stands for ‘Killing People’s Imagination.'” ——Jack Ma（2016 Zhejiang Entrepreneurs Forum [Zhejiang Daily English Edition]）
"Promote people who make you uncomfortable—they’re the innovators." ——Jack Ma
“Promote people who make you uncomfortable—they’re the innovators.” ——Jack Ma（2015 Alibaba Leadership Retreat [Internal Memo via The Information]）
"A diploma is a receipt, not a ticket to success."——Jack Ma
“A diploma is a receipt, not a ticket to success.” ——Jack Ma（2019 Yunhe School Commencement Speech [Hangzhou Education Bureau]）
"Schools must teach students to collaborate with AI, not compete against it."
“Schools must teach students to collaborate with AI, not compete against it.” ——Jack Ma（2020 Global Education Summit [UNESCO Archive]）
"Trade barriers are speed bumps, not roadblocks, for determined entrepreneurs." ——Jack Ma
“Trade barriers are speed bumps, not roadblocks, for determined entrepreneurs.” ——Jack Ma（2017 APEC CEO Summit [APEC Official Recap]）
"Globalization 4.0 isn’t about cargo ships—it’s about data packets."——Jack Ma
“Globalization 4.0 isn’t about cargo ships—it’s about data packets.” ——Jack Ma（2019 World Economic Forum Annual Meeting [WEF Report, p.34]）
"If you want to predict the future, create it with code."——Jack Ma
“If you want to predict the future, create it with code.”——Jack Ma（2018 Hangzhou Cloud Computing Summit [Alibaba Cloud Press Release]）